Just before 2017 came to an end, a Google Internet connectivity balloon crashed in Kenya and landed in a farm. As the article states, it caused a little panic. Fortunately, there was no damage to life or property. Most of us are familiar with what Google has been doing with balloons, but this prompted digging a little deeper. Continue reading “The Problem We Solve is the Question We Ask”
Category: Design Thinking/UX
New Product Idea – A Watch for Blind People…Almost
One of the participants in my course on Customer Connect & Market Research Techniques that I teach for the Institute of Product Leadership shared this great article about how products can benefit from user feedback.
It is a first person account of Hyungsoo Kim, founder and CEO of eone timepieces. Kim starts off narrating how he got introduced to the problem. Continue reading “New Product Idea – A Watch for Blind People…Almost”
Design Thinking for Airport Restrooms
To paraphrase the beginning of the article from the New York Times titled “Why We Love Beautiful Things“, great design is like pornography, you know it when you see it. And it was instantly recognizable, design that is, when I was at a men’s restroom in Terminal 2 of Charles de Gaulle airport a few weeks ago. Continue reading “Design Thinking for Airport Restrooms”
On Product Leadership 